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Knowing your customers

In the very small business, the freelancer knows each customer. By name, by volume, by preferences. And in the huge business, expensive software, data analysts and relentless margin seeking pushes organizations to increase their yield. But most businesses (and non-profits and

Isometric Drawings of Japanese Bathhouses and Cafes

I love these isometric cutaway drawings by Japanese illustrator & architect Enya Honami . From Spoon & Tamago : Honami is a skilled draughtswoman by trade, having obtained an MFA in architecture and working at a well-known Japanese architecture firm. But the grueling hours and

Danny MacAskill Does a Wheelie

As one of the top trials riders in the world, Danny MacAskill can certainly do a wheelie. In this fun video, he does wheelies all over the place, joined by a bunch of friends. The behind-the-scenes video is just as fun. And I watched the “how to do a wheelie” companion video

“Third Things” Can Make Communication Easier

I ran across an interesting term/concept in Miranda July’s All Fours : third things. A character in the book attributes it to “the Quakers” and describes it like so: It’s a topic of conversation that doesn’t belong to either party. The soul, usually so shy, can speak more