Reading scripts and pushing buttons

Hiring phone salespeople and giving them a script used to make sense. Throw enough human spam at the population and sooner or later, you might make a profit. The person who responded to my web query the other day was doing a great job of working with his script. It didn’t really sound like him, […]


This entry originally appeared at seths.blog/2021/11/reading-scripts-and-pushing-buttons, and may be a summary or abridged version.