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The Immanent Joy of Detrumpification

There was no shortage of bad news to cover in 2025. But I want to end the year by looking to the future and focusing on something more joyous: detrumpification. I spent most of this year—indeed, most of this last decade—thinking about one man. Now, for just a moment, I want to

“Use your best judgment”

Extraordinary organizations have this is as their employee handbook. Resilient ones. Human ones that can thrive in the face of automation and AI. Organizations that are built on customer service, hospitality and flexibility. Of course, this means you’ll need to treat your team